Privacy Policy

Information We Collect

When you reach out to us about corporate flower arrangements, we collect information that helps us serve you better. This includes your name, company details, contact information, delivery addresses, and specific preferences for your floral needs.

We also gather technical information when you visit our website – things like your IP address, browser type, and how you navigate through our pages. This helps us improve your experience and ensure our site works smoothly across different devices.

• Contact information including name, email address, and phone number
• Company information and billing addresses for corporate accounts
• Delivery preferences and special instructions for arrangements
• Payment information processed securely through our payment providers
• Communication records to maintain service quality and resolve any issues

How We Use Your Information

Your information serves specific purposes in helping us deliver exceptional floral services. We use it to process your orders, coordinate deliveries, send you updates about your arrangements, and handle billing matters efficiently.

We also use this information to improve our services – understanding seasonal preferences helps us stock better varieties, and delivery feedback helps us optimize our routes across Baku.

Your Rights Under Azerbaijan Law

Under Azerbaijan's data protection regulations, you have several important rights regarding your personal information. We respect these rights and make it easy for you to exercise them.

Data Security and Storage

We protect your information using industry-standard security measures. Our systems are regularly updated, and we use encryption for sensitive data transmission. Payment information is processed through secure, certified payment gateways that meet international security standards.

Your data is stored on secure servers located in compliance with Azerbaijan data localization requirements. We maintain regular backups and have incident response procedures in place to address any potential security issues quickly.

We retain your personal information only as long as necessary to provide services and meet legal requirements. Order records are typically kept for seven years for accounting and warranty purposes, while marketing preferences are maintained until you opt out.

Sharing Information with Partners

We share your information only with trusted partners who help us deliver our services. This includes our flower suppliers, delivery partners, and payment processors. All partners are contractually bound to protect your information and use it only for the specific services they provide to us.

• Delivery services for accurate and timely flower delivery
• Payment processors for secure transaction handling
• Flower suppliers when custom arrangements require special coordination
• Legal authorities when required by Azerbaijan law or court orders

Cookies and Website Analytics

Our website uses cookies to improve your browsing experience and help us understand how visitors use our site. These small files help us remember your preferences and provide relevant information during future visits.

You can control cookie settings through your browser preferences. Disabling cookies won't prevent you from using our services, though some website features may not work as smoothly.